Frequently Asked Questions
Everything you need to know about your Letter Shoppe order.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the domestic US, while international orders can take 2-4 weeks depending on the destination and customs processing.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items within 30 days of delivery. Please ensure all original tags are attached and the item is in its original packaging.
How should I care for my Letter Shoppe apparel?
To preserve the quality of the prints and fabric, we recommend machine washing cold, inside out, and tumble drying on low heat or hanging to dry.
Do you offer international shipping?
Yes, we ship worldwide! Shipping rates and estimated delivery times are calculated at checkout based on your specific location.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.